For Loved Ones Looking to connect with someone instead? Switch to Outside Users →
For Outside Users Signing up a loved one? Switch to Loved Ones →
Overview

How Stay Connected+ works.

Two clear paths, depending on whether you're signing up someone you love or starting a pen-pal connection. Pick yours below.

For Loved Ones

Signing up someone you care about

Family, friends, or close ones who want to keep an incarcerated loved one connected with the outside world.

  1. Tell us about your loved one (name, facility)
  2. Choose services (messaging, photos, care credits)
  3. We verify & set up with the facility
  4. You start sending love & support
For Outside Users

Connecting with an inmate

People from the outside who'd like to start a respectful pen-pal connection.

  1. Create an account with a display name
  2. Verify your identity (one-time, secure)
  3. Browse opt-in profiles
  4. Send your first friendly letter

Not sure which path?

If you have someone specific in mind, you're a Loved One. If you'd like to write to someone new, you're an Outside User.

Pick your path